Knowledge sharing is a set of organizational practices and individual behaviors that allow any team to leverage the experiences and information of every member. This knowledge might be answers to questions, procedures for specific activities, details about customers or company documents. When your organization is truly sharing knowledge, the practices and behaviors-sharing, (re)using, improving and creating knowledge- become an integral part of the team’s work.
Most of the time, knowledge sharing practices and behaviors require a tool. The tool makes it easier to find, (re)use and create knowledge. But the tool is not a substitute for the practices and behaviors.
Knowledge sharing used to be a substantial advantage for high-performing firms. It isn’t anymore. A global economy and virtual workflow makes sharing knowledge much harder and more critical for survival.
Organizations, regardless of size, can use knowledge sharing practices and behaviors to…
- Reduce rework (often as much as 50% of the time) caused by a team member who hasn’t shared his knowledge with the rest of the team
- Eliminate weeks or months from the time it takes to get a new team member ready to work independently (the “tips and tricks” that experienced team members carry around in their heads are now in a place where everyone can easily find and reuse them)
- Cut out days every month looking for a specific solution, procedure or document because the one a team member is looking for can’t be easily found
Klever focuses on helping you quickly adopt knowledge sharing practices and behaviors. No jargon. Practical answers to your questions. Simple templates.